Method A using the Windows Settings module. Step 1. Either click on the "gear" icon in the Tiles start menu or click on All Settings in the Windows desktop's Notification area located on the bottom right side of the Windows desktop.
Step 2. Use the search field "Find a setting" near the top of the Windows Settings screen to search for Control Panel. When found, click on "Control Panel". This opens the classic Control Panel window with the title " Adjust your computer's settings". Method B using the Windows Search shortcut key. Step 3. In the Control Panel window click on "Uninstall a program" don't worry, you won't need to uninstall it.
You should now be in the Control Panel's Uninstall or change a program screen. It might take a few moments for the entire list of programs to appear. You can also right-click the appropriate. MSI file and choosing Repair. Choose the Repair option. Running it can solve a variety of problems and is a common troubleshooting recommendation.
If that file is corrupted the reinstalled program will still use the corrupted file. So, you should relocate or rename the default template file before reinstalling the same program version in the same location. See above.
The procedures there are more thorough than using the Windows Control Panel or Windows Settings to uninstall the program which in most cases is sufficient. Actually you can install any printer, even if you do not have the physical printer. Basically, the printer driver defines the interface between WPWin and the printer. With no printer installed, WPWin does not know how to format the document for printing, and so it also does not know how to display the document. Here are some other methods to try.
This method is commonly recommended by Corel support — probably because it often fixes issues with the program. In some cases, Wordperfect's default installation may become corrupt or damaged preventing the application from launching, or working properly [or possibly to minimize, maximize, or close it].
This document will restore factory defaults by renaming Wordperfect's configuration files This procedure simply renames the relevant Windows Registry key in case it or any sub-key is corrupt , as well as the Windows profile Corel subfolder. Both things are easy to do, and renaming these items means they can easily be restored if desired. When you have done these things, WordPerfect will create factory fresh versions of them when next it loads.
Hence, this is a "fix" for corrupt program "environment" and user configuration "profile" settings. Note that several other important files can be automatically recreated thus, restored to factory their defaults if you manually rename or delete them in separate operations, such as the default template or QuickWords template.
Renaming is the preferred option. But this is often done as a remedy for a corrupt WordPerfect default template or QuickWords template , which is not the same as fixing a corrupt Windows profile — which is a database of user folders, files, and some other user settings. It cannot be emphasized too strongly that you should rename the items described in the above Corel article, since deleting the profile will delete any customized user files in it — such as the default template, which contains toolbars, keyboard definitions, menus, etc.
By renaming these items you can often restore customizations from the renamed items. This is discussed here. Scroll down in that thread for a downloadable version. The methods are quick and easy to use but if you have lots of custom formatting in the original document it can be very time consuming to restore that formatting, depending on the formatting, length of the document, etc.
B ut this might be better than losing the entire document to file corruption. See also the Tip below. Document must be open. This should remove everything but plain text in the new separate file, which will have the same filename but with a ".
As the name implies, this will remove all formatting left tabs are retained , producing a plain text document — i. It's a quick and easy way to remove all text attributes, images, most symbols, paragraph and page formatting, etc. But here, Method 2 pastes the unformatted text into a new and presumably "healthy" document. Otherwise you might paste into a new document that also has problems.
Alternative: The "gold standard" to fix any default template corruption is to rename the default template to force the program to automatically generate a new virgin copy, as discussed here. Now that you have two separate documents — the original and an unformatted version — you can tile them on screen to make a visual comparison easier with Window, Tile If you have a file viewer such as QuickView, you might be able to copy text from the viewed file and paste it into a new document.
If you have WordPerfect 6,7,8,9,10, for Windows, copy the contents from the Viewer. To do this: 2. Right click in the preview window, select content, left click with the mouse in preview window, hold and drag through document until highlighted, 4. Right click in the preview window and copy, click close for file open window. In a blank document, click Edit Paste and the document will be placed in the current screen.
Save the file with new name. Some problems with documents can be traced to the computer's video card driver or its printer drivers next section below. Some WordPerfect experts have felt that a bad or outdated printer driver can produce problems with documents, especially frequently edited ones.
Moreover, the currently selected via File, Print printer's information is saved internally with the document. Since WordPerfect is a true WYSIWYG "What you see is what you get" program, it makes heavy use of your system's graphics capabilities and especially the printer driver installed to render documents on screen as well as in print.
See " Is the printer turned on? Is it available to your computer? In that case could you benefit from a separate Windows user profile for off line work?
Right-click the icon for the new default printer, and choose Set as Default. Then, in WordPerfect, you can turn on i. Or, you can just open the problem document and choose the new printer in File, Print. If it cures the problem, you have evidence that the original printer driver is bad or damaged.
To remove and reinstall a printer driver, see here. If you have multiple printers installed , you may be required to remove all the printers [and printer drivers: see here ] one at a time from your Control Panel and try launching WordPerfect after the removal of each. Note: Sometimes [other installed] printer drivers will send WordPerfect information it doesn't understand, causing issues, perhaps even crashes.
To eliminate this possibility, try removing your installed printers. A good printer to select from the list is any model of Apple LaserWriter. Then, in WordPerfect, 1 turn off i. If it cures the problem, you have evidence that the original driver is bad or damaged. Also un-check disable Prompt-As-You-Go. Try exiting WordPerfect and reloading it — or even rebooting Windows. This sometimes cures the problem.
See Section V below. See the Repairing 'bad' or damaged WordPerfect program files page here. WPD that you might be using as a "template" to use over and over as a source document for some current task. They also do not refer to user-created custom templates — though these too can become corrupted and can be treated for damage the same as ordinary documents see Section III.
Instead, they refer to files with a special 6-character filename pattern that begins with WP and ends with the extension. WPT , located in a specific folder, as noted below.
Not only can new or previously saved documents. WPD become corrupted, as was discussed in the previous sections above, but template files.
WPT can suffer damage, too. This includes the WordPerfect default template , the file on which all your new, blank documents are based, and which transmits certain user settings and formatting possibly including some corrupted elements! While corruption in the default template is not as common as corruption in normal documents, it happens sometimes — such as when the computer is abruptly turned off while changes are being saved to it.
Important: Locate the currently active default template on your hard drive. Some installations have more than one default template installed, but only one of them will be currently active.
Note: If you cannot even open WordPerfect to view that dialog, see the more detailed "Default template" section on the Templates page here. WPT or similar pattern.
As noted, sometimes there can be other files with the same name elsewhere on your computer — probably placed there during installation of the program. These are NOT the currently active default template, so they can be ignored here. Instead, you can migrate the customizations stored in them to the other version, as described here. Rename that template. If you can't find it or see the file name, see here. Renaming it is a way to back it up in place , which can be handy later as noted in Step 3 below.
The same thing will happen as if you renamed it: WordPerfect will create a new, virgin copy of it when next you launch the program. However, if it's not recoverable from the Windows Recycle Bin or some other backup folder you will have removed a quick and easy way to restore it — or to copy some of the customizations you might have made in it.
Hence, the recommendation is to rename it. Here's an example of the best way to rename it:. It is best to retain the. WPT filename extension ; hence, just add something to the filename itself, as in the above example. The main idea here is to force WordPerfect — when it next loads Step 3 below — to create a new, virgin default template in our example it also will be named WP15US. WPT when it cannot find a legitimate default template for your WordPerfect version and language edition.
This happens because the renamed file is temporarily hidden from the WordPerfect program. In such a circumstance a new one is automatically created because a default template on your computer is always required for the WordPerfect program's operation.
These can be recovered later, if desired. See Step 3. Restart WordPerfect and a new, "factory fresh" default template file will be created automatically. Important: Be sure to see and use the information above on opening a new blank document into which you type not paste some text into it to test the new template. If the new template seems to have cured the problem: Your customizations — the ones stored in the default template toolbars, keyboard shortcuts, etc.
Even though the article focuses on migrating the default template from an earlier version, you can use the same procedure to "migrate" from your backed up version of the default template file Step 2 above to the new factory fresh version. It also discusses recovering custom styles from the backed up template. Then use it in place of the newly created virgin copy by 1 deleting the new virgin copy and then 2 renaming the repaired copy back to the factory name for the default template i.
Then restart WordPerfect so that it "reads" the repaired copy. This sometimes works. If not, use one of the above migration methods. First, you can rename the backup version of your default template file created in the 3 steps above back to its original name. Or, if you had only a small number of easily re-created customizations stored in it, you can simply continue to use the newly created factory-fresh template.
Then you'll need to troubleshoot further. You could follow the next tips below also recommended by a Corel article on their Knowledgebase site : " WordPerfect freezes or generates errors while opening ". Note that a damaged printer driver can also cause this issue as discussed here. The next tips cover local workstations not networked systems; see "Networks" below.
It might also be a good idea to clean out any temporary files from the Windows "Temp" folders, then reboot your computer, before trying the following steps. The free and well-regarded program, CCleaner , is useful here.
Then restart your computer, load WordPerfect, and test. This will not affect user data or user modified files such as the default template or QuickWords template. It only resets WordPerfect's program files. Some WordPerfect settings are stored in the Windows Registry and in various user-specific files on disk. Sometimes this "User Profile" becomes corrupted or becomes affected by some other non-Corel program's setting and it can impact WordPerfect.
What's a User Profile? When you create a new Windows User Account e. It contains user-specific folders, settings, and preferences relating to your applications, desktop, etc. Wikipedia here. See also Footnote 2. It does not list or discuss all possible error messages actually, not many! Similarly, try using Google or other search method from your internet browser: The message might be known to other users, especially if Windows was the source of it. If you suspect that you are having problems with WordPerfect tables, you can force WordPerfect to fix them when you launch WordPerfect with a "Startup switch".
If these things are corrupted, they can cause some of the problems mentioned previously. They can be deleted and re-created or re-imported into a "good" document. Custom styles can also be retrieved, even from other documents and templates. Obviously, back up your document first. See "Automatically make back ups of your document For example, a time setting that is too short on a busy computer can corrupt some large files — or simply give you a "spinning hourglass" on screen while WordPerfect continuously tries to save your work, stopping you from doing anything else with the program.
Potential problem when launching WordPerfect When you try to start WordPerfect and you see the cursor hourglass or rotating wheel in recent Windows versions This includes the document window — including any open documents shown there — the menu bar , toolbars and property bars , and the application bar "status bar" at the bottom of the screen.
Toolbars, property bars, and the application bar are usually displayed by default if they are enabled — see " To see these bars on screen " here. When choosing a workspace, you are specifying the toolbars, buttons, options, and menus that WordPerfect displays. You can customize and save workspace settings, including shadow cursor settings, measurement and ruler settings, toolbar, application bar and property bar settings.
Saving your workspace settings [with the Save Workspace option] ensures they remain in effect until you change them. They are related — but you don't have to deliberately use the Workspace Manager first to use "Save Workspace": the latter will save the current workspace, whichever workspace mode was chosen e.
The Workspace Manager " As noted, you can automatically always or optionally save the workspace with the Save Workspace option above if you customize it. For a reference, see this thread at WordPerfect Universe for one method to do it; see below for the equivalent and easy manual method.
The above-referenced WPU thread suggested using 01 Never for the value in order to disable it so that you can open the program if it is stuck on launch trying to open a corrupted file. Exit from WordPerfect and use Windows Explorer, File Explorer, or My Computer to rename the potentially corrupt document — or even the folder containing it you can rename it back to the original later. Then start WordPerfect.
It may still pop an error message, but it should open. You can then try to repair the corrupted document, as explained above. It's what I do. You could also use a vertical toolbar see this PDF file. From Corel's support site here : "How to remove Temp files from Windows to resolve multiple software and system issues. Excessive amounts of Temp files can cause many known issues with Corel products as well as other software running on Windows.
Note: The proceedure may have to be repeated or files deleted in batches when using Windows XP due to its limitations when deleting mass amounts of files. These are relatively simple and safe things to do, but see the Microsoft site or a good third-party Windows book if you need help. Re-launch WordPerfect and test. The Windows User Profile is basically a section of the Windows registry on your computer — a database of user-specific settings — along with a set of folders that are stored in a per-user directory on your disk.
For more see Footnote 2. It can also cause less severe issues with WordPerfect. You can test this if you create a new User Account with Administrator status. You don't need to delete the old User Account. If the problem goes away you probably should just re-create your customized WordPerfect settings using that Account.
For more information about the Windows User Account and User Profile, including methods of transferring user settings, search the Microsoft site e. These can be restored to factory defaults with the procedure outlined on the Corel site " How do I restore WordPerfect to its factory defaults " here and also mentioned on this site here.
It's a relatively simple procedure that simply renames rather than deletes a few Windows settings in the Windows Registry. You should make a backup copy of the Registry first. Search the Microsoft site if you are not sure how to do it. You can temporarily disable your computer's connection to the internet via WiFi or Ethernet, depending on your system to see if the program's launch time improves under that "isolated" condition.
For example, if you cannot open or save a file and you are using a laptop or other system that is not currently connected to a network, check to make sure your default document folder is available in Tools, Settings, Files.
It might be set "pointed" to a local network or cloud folder which is not available. Some users create different Windows User Profiles to use when they are, or are not, connected to their network and its printer.
See also information about the Additional Objects template , which some organizations place on a network server. Once this is done the file can be re-saved using the current WordPerfect file format. To do this, follow the steps below: [1] Open the damaged file in WordPerfect. Once this procedure has been completed it should be possible to run the reference tool. Possible cause: The macro has been given commands that it cannot complete or which confuse it, such as trying to find a QuickMark that doesn't exist.
This is often a sign of a corrupted WordPerfect default template. See here for solutions. You can always post a question on WordPerfect Universe. See here for some help tips. Having several intermediate copies "iterations" of a document might allow you to recover material from an uncorrupted earlier version of the file.
It has the added benefit of preserving earlier material which might be useful later on. This might be especially useful if you need to do a lot of copy-and-paste within or between documents, or you are importing material or graphic images from another source.
Like most software publishers, Corel occasionally issues "patches" Corel calls them "Service Packs" to correct bugs it feels warrant correction. You may disagree on what "warrants" a correction. While some early versions of WordPerfect were released with some serious bugs and later corrected , recent versions are far more resistant to such things.
But in any case the nature of software is that some bugs are inevitable — especially since software can be affected by external changes in Windows, printer drivers, resident programs, etc. Also, sometimes minor bug fixes are included in the newest WordPerfect version but the immediately previous version might no longer have Service Packs issued to correct the same bugs.
It's largely a matter of how much time and effort a company can devote to supporting older — and no longer profitable — versions of a program. Any others? I did find one thing out.
The troubleshooter you suggested, is hung, so that sucks. Anyway, it did indicate that the file is from WordPerfect 6. Is there any way to get a copy of 6. I wonder if it might help. I have heard that with WordPerfect earlier versions are good for recovering corrupt files. Although you will lose formatting, may be able to retrieve text if file is not too corrupt.
There are numerous free text editors available. Didn't work. This question is not for the faint. I have tried everything! WordPerfect 6. DLL error. WordPerfect 12 crashes. The best I have gotten is version 12 Quattro pro to open it which shows the whole document but as text only. I copy and pasted to word. Our issue at this point, is that the user who is considered the customer to us is very unhappy and wants the whole thing recoverd with formatting.
Try opening in Word as RTF. It that works, will preserve most formatting. But I cant get it to open in word at all. If I can, it only shows first page
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